Job description


Volunteer- Gardener/Retail Assistant (1616)

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  • Poscity
  • Poscountry
    United Kingdom
  • Area:
    Income Generation
Role Description

The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships. 

Do you have a passion for Donkeys?

Would you like to help make a difference?

Volunteers have been at the heart of our work for many years and will be an integral part of the charity reaching its goals in the future. If you have an interest in horticulture, possess  outstanding communication and interpersonal skills, and would like to give the gift of time to The Donkey Sanctuary, we are looking for a volunteer to support our busy Retail and Gardening Teams based at our main site in Sidmouth, East Devon – a designated area of natural beauty.

About YOU …..

  • A true team-player.
  • Passionate about The Donkey Sanctuary.
  • Good plant knowledge.
  • Friendly and approachable demeanour.
  • Excellent customer service skills.
  • Self-motivated with a flexible attitude.
  • Able to present a positive and professional image of The Donkey Sanctuary at all times.


You will be able to help us with …….

  • Dead heading and tidying of retail plants.
  • Watering and feeding of tubs and plants for sale.
  • Removal of weeds from retail plants.
  • Tidying and maintaining plant retail area.
  • Maintaining correct pricing labels on retail plants.
  • Interacting with visitors who require information about the plants and gardens.
  • Assisting in the gift shop if needed, serving customers, stocking up, selling adoptions, etc.


After completing a 1-day induction, you will be a true ambassador for The Donkey Sanctuary, enhancing every visitors’ day and ensuring both existing and potential supporters feel valued and well looked after whilst visiting the site.

Full manual handling, till operation, GDPR, card payment and customer service training will be given.

We welcome applications from all who would be able to join us for a few hours between 09.00-16.00, Monday-Sunday.

Come and join our family!

If you are aged 18 or over, enthusiastic and have regular free time you can offer, then we would love to hear from you. If you would like to find out more information about volunteering at The Donkey Sanctuary in this role please call us on 01395 578222 (Monday-Friday, 8.30am - 4.30pm)

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The Donkey Sanctuary, Sidmouth
The Donkey Sanctuary, Sidmouth, Sidmouth, Devon, United Kingdom, EX10 0NU
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