The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships. 

We have an excellent opportunity for Marketing Communications Officer. As Marketing Communications Officer, you will play a crucial role as the liaison between our sites and operations worldwide and the Communications and Digital teams. You will provide assistance, guidance and information to our people and partners, working with them to raise awareness of our work and its impact.

About you:

• Understand how to fully utilise all areas of communications, including social media platforms, to engage a wide range of audiences.
• Experience creating a wide range of content especially for digital channels.
• Creative flare and an eye for detail.
• Good interpersonal skills and the ability to coach and encourage non-communications professionals to spot and create good content.
• Good I.T skills including the use of O365, Publisher, Photoshop or alternative programmes for picture and video editing.
• Experience of working with the public and be able to demonstrate excellent customer service.
• Full driving licence.

About the role:

Your principal duties and responsibilities will include –

• To liaise with teams across The Donkey Sanctuary to identify and develop content for B2C and B2B audiences.
• To contribute to the creation and execution of marketing communications strategies and campaigns.
• To create, schedule, publish and promote social media assets to a variety of platforms, ensuring adherence to guidelines on messaging, imagery and brand content.
• To provide guidance and support to colleagues in operational teams to empower them to identify and share opportunities for engaging content creation.
• To be a point of contact for communications with supporters, ensuring excellent customer service.
• To be responsible for specific B2C and B2B social media accounts ensuring you work closely with the Digital team, to create imaginative and engaging content for social media pages.
• To identify and manage opportunities to work with ambassadors and influencers to engage their audiences and followers with the aims and work of The Donkey Sanctuary.

What we offer in return:

This is a full-time, permanent contract starting as soon as possible, working 35 hours per week, 08.30-16.30, Monday-Friday.

Please note:

There will be the occasional requirement to be on site at our Sidmouth location and to travel to gather content and support media opportunities in the UK.

Benefits:  

Competitive pension.

Life assurance.

31 days holiday (including Bank holidays), rising to 34 will each full year of service.

Wellbeing team.

Recorded Pilates and Yoga classes.

Long service awards.

Healthshield plan –

• Reimbursement of some medical expenses up to the specified limits per membership.
• Offers, discounts and cashback on shopping, travel and entertainment from participating outlets.
• Access to a 24/7 GP and counselling service.

Free parking.

Subsidised restaurant and shop.

Closing date for completed applications: Tuesday 29 October 2024.

Please note: We reserve the right to close this vacancy before the advertised date and therefore encourage early applications.

The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

Please note: The Guaranteed interview scheme is only applicable to candidates who consider themselves to have a disability applying for roles based within the United Kingdom.