The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships. 

We now have an excellent opportunity for a proactive and flexible person with outstanding copywriting and interpersonal skills and a strong customer service ethic to join our busy Fundraising Department. As Fundraising and Marketing Officer, you will provide support to the EU Fundraising Manager in the planning, delivery and evaluation of a range of individual giving fundraising and marketing activities that deepen relationships with supporters, implementing activities that recruit regular donors, donkey adopters and one-off donors and growing annual donated income from individual members of the public to TDSI.

About you:

• A Higher Certificate in related field or equivalent work experience.
• Proven experience of working on direct marketing activities focused on targeting the general public.
• Experience of using digital marketing and social media channels to create and deliver activity that engages new and existing audiences.
• Experience of video content generation and use of photo and video editing software.
• An excellent standard of written English which includes copywriting for different audiences and experience of creating engaging fundraising copy that drives support.
• Excellent customer service skills including management of social media enquiries from supporters and members of the public.
• Strong organisational skills with the ability to plan and manage a variety of simultaneous projects to tight deadlines.

About the role:

Your principal duties and responsibilities will include:

• Supporting the EU Fundraising Manager to develop individual giving materials across multiple channels, suitable to achieve donor and donkey adoption acquisition and supporter development targets.
• Producing individual giving fundraising content for offline and online channels, including charity newsletters and social media campaigns.
• Liaising with external suppliers (e.g. designers, media agencies etc.) to develop donor and adopter campaign materials.
• Working with The Donkey Sanctuary (TDS) UK Digital team to ensure TDSI’s website features content that supports individual giving fundraising activities.
• Working with the TDS UK Digital team to cultivate, develop and monitor TDSI’s paid and organic social media fundraising, including use of photo and video editing software, as required.
• Collaborating with the Visitor Centre Team to develop on-site materials that encourage donors to adopt a donkey or make a donation.
• Contributing to the generation of new ideas and opportunities that could be tested to engage new or existing audiences more effectively.

What we offer:

This is a full-time, 12-month maternity cover contract starting on 1 August 2025,  working 39 hours per week,  Monday-Friday.

The working pattern for this role will combine onsite and home working under our guiding principles for such roles, with onsite attendance currently anticipated to be 1 day per week.

Benefits:  

• Competitive pension.
• Life assurance.

• 20 days holiday per year. This increases by one day each year until a maximum of 25 days is reached. There is an additional 10 public holidays.

• Wellbeing team.
• Recorded Pilates classes.
• Healthshield plan – Reimbursement of some medical expenses up to the specified limits per membership – Offers, discounts and cashback on shopping, travel and entertainment from participating outlets.

• Access to a 24/7 GP and counselling service.
• Free parking.

Closing date for completed applications: Sunday 22 June 2025.

The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, and may be Garda vetted where required for the post. The Donkey Sanctuary is an equal opportunities employer.

Please note: The Guaranteed interview scheme is only applicable to candidates who consider themselves to have a disability applying for roles based within the United Kingdom.

NOTE TO APPLICANTS: We look forward to receiving your application, but we do ask you to complete this in your own words, and not to employ an Artificial Intelligence (AI) writing tool or assistant. Applications that are considered not to be an applicant’s own work may not be shortlisted for interview.